Inbound GPT Agent Profile
Configure your agent's persona, team members, and locations — the same profile settings you manage under My Profile in the dashboard.
Persona
Custom Inbound GPT name, bio, and communication style
Dedicated email address for Inbound GPT
Phone Number
Local or toll-free number for patient calls
Personality
Empathy levels, tone, and bedside manner settings
Language Skills
Multi-language support with auto-translation
Voice & Inflection
Custom voice tone, pacing, and inflection settings
Inbound GPT Agent Responsibilities
Enable the channels your agent handles — live chat, phone, text, email, and more — matching My Responsibilities in Settings.
Website Live Chat
Real-time AI chat on your website to engage visitors and convert them into patients
Team Member Take Over
Any team member can seamlessly step into an active chat conversation at any time
Detailed Conversation Reports
Full conversation summaries and outcome tracking for every patient chat interaction
New Patient Assistant
Welcome and onboard new patients, capture intake info, and book first visits
Existing Patient Coordinator
Support returning patients with follow-ups, recalls, and account questions
Appointments and Scheduling
Book, reschedule, and confirm appointments across all channels
Insurance Verification
Handle insurance verification, benefits questions, and authorization support
Financing Coordinator
Guide patients through financing options and payment plan enrollment
Inbound GPT Agent Tools
Appointment tools, MCP servers, and integrations — the same My Tools settings you configure in the dashboard.
Juvonno
Practice management and appointment scheduling for clinics
NexHealth
Dental and medical appointment booking integration
Google Calendar
Calendar sync and availability management
Calendly
Self-service scheduling with Calendly event types
Appointment Types
Configure services, durations, and provider availability
Inbound GPT Agent Training
Train your agent with company profile, knowledge bases, and test tools — matching My Training in Settings.
Company Profile
Practice overview, services, policies, and brand voice for your agent
ICP
Ideal customer profile so your agent knows who it serves and how to respond
Onboard an Inbound GPT Agent in minutes
We'll customize your Inbound GPT Agent to answer questions, gather information, schedule appointments and connect people to the right human at your company.